I thought that I would give our future guests a bit of an idea who is who once they arrive at the lodge. I know many of our guests correspond either with myself or Kim Heyink, so thought it would be nice to put a face to the name. So I will introduce you to the staff members that you will most likely meet on Arrival.
Craig Carnaby:
Craig Carnaby is our General Manager. He makes sure that operations of the entire lodge are at a high standard and that all departments are running at optimum levels. You will often see Craig moving swiftly through the lodge, making sure that all aspects of making Vuyani tick are in place. He has been with Vuyani since June 2012. If Craig hadn’t been in the Hospitality industry he would have liked to be a Pilot. Interesting Fact: Craig is a Specialist Guide which is the highest level one can achieve in Field Guiding and did this professionally for 16 years.
Justine Ferreira:
Justine Ferreira is our Lodge Manager. Apart from writing the Lodge Blog I take over from Craig when he takes some days off in ensuring that the Lodge maintains optimum level of service and guest satisfaction. I also manage the staff compliment and do a lot of Office work. I have been with Vuyani since June 2012. If I hadn’t been in the hospitality industry I would have loved to be a Tattoo Artist. Interesting Fact: I quit my Guiding job of 7 years in 2010 to move to Scarsdale, New York where I lived and worked for a year.
Kim Heyink:
Kim is one of our Front of House members and always has the friendliest smile when our guests arrive at the lodge. Kim liaises with guests regarding activities and also does quite a bit of office work. Kim takes over from me in the Office when I take some days off. Kim has been at Vuyani since January 2014. If Kim hadn’t worked at Vuyani she would have most liked to have opened her own Restaurant. Interesting Fact: Kim lived in Dusseldorf, Germany for 3 months and Tyndrum, Scotland for 6 months.
Arno Du Plooy:
Arno is our second Front of House member and he is always ready to lend a hand to all departments when necessary. You will see Arno all around the lodge always with a smile on his face. He assists with Check In and Check Outs. Arno has been at Vuyani for around 4 months after deciding that teaching wasn’t his dream. If Arno hadn’t joined the hospitality industry he most likely would have wanted to be a Vet. Interesting Fact: Arno has a passion for Yorkshire Terriers and has three of them at home.
This might give you a little insight to the people that make the lodge “tick” before you arrive for your vacation at Vuyani Safari Lodge